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Privacy Policy


Last updated: May 26, 2025

1. Introduction
Bluegrass Urn Company (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bluegrassurnco.com.

2. Information We Collect

  • Personal Data: Name, billing/shipping address, email address, phone number, payment information (credit card details), and any other data you voluntarily provide when placing an order or contacting us.

  • Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, referral URLs, page views, and actions taken.

  • Cookies and Tracking: We use cookies, web beacons, and similar technologies to track activity on our site and store certain information. You can disable cookies via your browser settings, but some features may become unavailable.

3. How We Use Your Information

  • Order Processing: To process your purchase, send order confirmations, and provide customer support.

  • Improving Our Site: To understand how you use our site and optimize your experience.

  • Marketing Communications: To send promotional emails, newsletters, and updates (you may opt out at any time).

  • Legal Compliance: To comply with applicable laws, prevent fraud, and enforce our Terms.

4. Sharing Your Information
We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors, shipping carriers, and hosting partners who perform services on our behalf.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Third-Party Links
Our site may contain links to third-party websites (e.g., social media, payment gateways). We are not responsible for their privacy practices. Please review their policies directly.

6. Data Security
We implement reasonable security measures (SSL encryption, firewalls) to protect your data. However, no internet transmission is completely secure; use the site at your own risk.

7. Data Retention
We retain your personal data for as long as needed to fulfill the purposes outlined in this Policy or as required by law.

8. Children’s Privacy
Our site is not directed to children under 13, and we do not knowingly collect personal data from them. If you believe we have inadvertently collected such data, please contact us to request deletion.

9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict our use of your personal data. To exercise these rights, email us at privacy@bluegrassurnco.com.

10. Changes to This Policy
We may update this Policy at any time. The “Last updated” date will reflect any changes. Continued use of the site after modifications constitutes acceptance.

11. Contact Us
Bluegrass Urn Company
Email: 
Address: 

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Terms and Conditions


Last updated: May 26, 2025

1. Agreement to Terms
By accessing or using bluegrassurnco.com (“Site”), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy.

2. Products and Orders

  • Descriptions: We strive for accuracy, but we do not warrant that product descriptions or images are error-free.

  • Order Acceptance: All orders are subject to acceptance and availability. We may refuse orders at our discretion.

3. Pricing and Payment

  • Prices: Displayed in U.S. dollars and subject to change without notice.

  • Payment Methods: We accept major credit cards and PayPal. Payment is charged at the time of order.

4. Shipping and Delivery

  • Shipping Methods: We ship via standard carriers; delivery times are estimates.

  • Risk of Loss: Title and risk pass to you upon our delivery to the carrier.

5. Returns and Refunds

  • Eligibility: If you’re not satisfied, contact us within 30 days of delivery. Products must be unused and in original packaging.

  • Process: Email returns@bluegrassurnco.com for instructions. Refunds issued to the original payment method within 7–10 business days after receipt.

6. Intellectual Property
All content on the Site (text, graphics, logos, images) is owned or licensed by Bluegrass Urn Company and protected by copyright, trademark, and other laws. You may not reproduce or use any content without our express written consent.

7. User Conduct
You agree not to:

  • Use the Site for unlawful purposes.

  • Interfere with the Site’s operation or security.

  • Post harmful or infringing content.

8. Disclaimers
THE SITE AND PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

9. Limitation of Liability
IN NO EVENT SHALL BLUEGRASS URN COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification
You agree to indemnify and hold harmless Bluegrass Urn Company, its affiliates, and their respective officers, directors, and employees from any claim or demand arising out of your breach of these Terms.

11. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles. Any dispute arising hereunder shall be resolved in the state or federal courts located in Fayette County, Kentucky.

12. Changes to Terms
We may revise these Terms at any time. The “Last updated” date will reflect changes. Continued use after modifications constitutes acceptance.

13. Contact Information
Bluegrass Urn Company
Email: 
Address: 

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